Shipping Policy
We make every attempt to ship orders out in a timely manner. In most cases, we will get your order out in 1-2 working days.
Shipping Policy
We make every attempt to ship orders out in a timely manner. In most cases, we will get your order out in 1-2 working days.
  • We ship worldwide.
  • Orders are processed for shipment during normal business hours (Mon – Fri, excluding Holidays). As such, no order processing on weekends.
  • Shipping times vary from 5-20 business days, depending on order location.
  • In addition to shipping costs, please be aware that taxes and fees vary by country. If you are considering a purchase for shipment outside Europe, we encourage you to first check your import fee regulations before you complete your purchase in order to avoid any unpleasant surprises. There may be an online tax and duty calculator or chart for your country.
  • Customers are responsible for all additional shipping costs that may occur from an incorrect address or refused shipment.
  • If delivery time has exceeded the forecasted time, please email: orders@pureshungite.com
  • Once your package is out of our hands, we cannot control or influence shipping carrier performance. If you have provided an email address, you will receive tracking updates. We only have access to the same tracking information as you.
  • If there is a problem with your delivery, the most expedient way to resolve it is to contact your local Post Office or other shipper (UPS, Fedex, etc), to inquire as to the whereabouts of your package.
  • For details about returns, please review our Refund Policy.