Refund Policy
We work hard every day to make our customers' lives better and happier.
Refund Policy
We work hard every day to make our customers' lives better and happier.
  • Shungite powder falls under the category of items, which can only be returned if delivered defective. Please report damaged goods immediately, and save the original packaging in the event that a claim is filed. Please take photos of the damaged package and damaged products and email orders@shungiteguru.com w/ photos, your address, and order number if you have it for a replacement. We will replace clearly damaged items in your order at our complete expense.
  • In case your order arrived safe, but you are not satisfied with it, please let us know at orders@shungiteguru.com and we will do our best to resolve the issue.